Complete Digital Services for Cities, Towns & Public Agencies
Municipal Web Works provides full-service technology, web, software, marketing, automation, and digital support for local government. Whether your agency needs a small fix, a full redesign, custom software, or ongoing maintenance, we can help.
The full lifecycle of your public site — from one-page repairs to full CMS migrations. Best fit for agencies whose current site is slow, dated, hard to update, or held together by one person who has since left.
Move permits, records requests, complaints, and registrations off of printable PDFs and shared inboxes. Submissions get routed, logged, and tracked so nothing sits in someone's email for three weeks.
When existing software doesn't match how your department actually works, we build it. Typical projects: resident-facing portals, internal inspection tools, role-based admin dashboards, and replacements for spreadsheet-driven systems.
Reduce legal exposure and make services usable for residents with disabilities. We deliver prioritized audits scored against WCAG 2.1 AA, fix the highest-risk findings first, and document everything for your accessibility statement.
Public-sector communication isn't the same as marketing a product. We help with public notices, recruitment campaigns, tourism and economic development outreach, resident newsletters, and the visual identity that ties it all together.
Managed hosting, SSL, daily backups, malware scanning, and uptime alerts — plus a real phone number for emergency response when a site goes down before a council meeting.
Pull form submissions, web traffic, and department activity into dashboards leadership can actually use — for budget justifications, transparency, and quarterly council updates.
Independent technical advice when you're picking a vendor, writing an RFP, or planning a multi-year modernization. We're often hired specifically because we're not the vendor responding to the RFP.
Technology assessments
Website assessments
Digital service reviews
Vendor selection support
RFP response support
Scope of work writing
Project planning
Technical recommendations
System documentation
Staff training
Digital strategy
Website modernization planning
Department workflow audits
Cost-saving technology recommendations
Already have an RFQ, RFP, or scope of work?
Send it over and we'll respond with a fit assessment, clarifying questions, and a proposed engagement structure.