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Services

Complete Digital Services for Cities, Towns & Public Agencies

Municipal Web Works provides full-service technology, web, software, marketing, automation, and digital support for local government and public-sector organizations. Whether your agency needs a small website fix, a full redesign, custom software, a public communication campaign, or ongoing maintenance, we can help.

Category 1

Website Services

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  • Municipal website design
  • Municipal website redesign
  • Website repair
  • Website maintenance
  • CMS support
  • WordPress support
  • Webflow support
  • Wix support
  • Squarespace support
  • Custom-coded websites
  • Landing pages
  • Department pages
  • Staff directory pages
  • Public meeting pages
  • Event pages
  • Permit pages
  • Business license pages
  • Parks and recreation pages
  • Public works pages
  • Police and fire department pages
  • Website speed optimization
  • Mobile optimization
  • Navigation cleanup
  • Content cleanup
  • Website migration
  • Hosting setup
  • DNS support
  • SSL setup
  • Backups
  • Uptime monitoring
  • Website analytics setup
  • Broken link repair
  • Emergency website fixes

Category 2

Online Forms & Workflow Automation

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  • Online forms
  • Permit forms
  • Business license forms
  • Public records request forms
  • Contact forms
  • Complaint forms
  • Service request forms
  • Parks and recreation registration forms
  • Volunteer forms
  • Inspection request forms
  • PDF-to-form conversion
  • Form routing
  • Email notifications
  • Submission dashboards
  • Internal workflow automation
  • Zapier/Make automation
  • Airtable systems
  • Google Workspace automation
  • CRM integrations
  • Document collection workflows
  • Approval workflows
  • Citizen request tracking
  • Staff task routing
  • Digital intake systems

Category 3

Custom Software & App Development

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  • Custom web apps
  • Mobile app development
  • Resident service portals
  • Internal staff dashboards
  • Admin portals
  • Data dashboards
  • Inspection tools
  • Permit tracking tools
  • Public request systems
  • Searchable directories
  • Document portals
  • Community resource portals
  • Booking systems
  • Event registration systems
  • Payment flow support
  • API integrations
  • Database design
  • User authentication
  • Role-based access
  • Reporting tools
  • No-code apps
  • Low-code apps
  • Custom-coded systems
  • Software modernization
  • Legacy tool replacement

Category 4

Accessibility & Compliance Support

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  • ADA website support
  • WCAG accessibility improvements
  • Accessibility audits
  • Color contrast checks
  • Keyboard navigation improvements
  • Alt text support
  • Form label improvements
  • Readable content structure
  • Mobile accessibility
  • Screen reader-friendly structure
  • Accessible PDFs guidance
  • Accessibility statements
  • Remediation reports
  • Priority issue lists
  • Ongoing accessibility monitoring
  • Plain-language content support

Category 5

Marketing & Public Communication

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  • Public agency marketing
  • Community outreach campaigns
  • Email newsletter setup
  • Email campaign management
  • Landing pages
  • Local SEO
  • Google Business Profile support
  • Social media content support
  • Public announcement graphics
  • Event promotion
  • Community engagement pages
  • Branding support
  • Logo refreshes
  • Visual identity systems
  • Public-facing copywriting
  • Press release formatting
  • Public notice pages
  • Recruitment campaign pages
  • Tourism/economic development pages
  • Parks and recreation promotion
  • Website content writing
  • Search engine optimization
  • Analytics and reporting
  • Digital advertising support where appropriate

Category 6

Security, Hosting & Technical Support

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  • Hosting setup
  • Website hosting support
  • Cloud hosting
  • Domain setup
  • DNS configuration
  • SSL certificates
  • Website backups
  • Malware scanning
  • Website hardening
  • User access cleanup
  • Plugin updates
  • CMS updates
  • Uptime monitoring
  • Performance monitoring
  • Basic cybersecurity support
  • Vendor coordination
  • Technical documentation
  • Emergency technical response
  • Incident support for website outages
  • Website recovery support

Category 7

Data, Reporting & Dashboards

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  • Analytics dashboards
  • Website traffic reports
  • Form submission reports
  • Resident request dashboards
  • Department activity dashboards
  • Marketing reports
  • Public communication reports
  • Data cleanup
  • Spreadsheet automation
  • Google Sheets dashboards
  • Airtable dashboards
  • Looker Studio reports
  • Internal reporting tools
  • KPI tracking
  • Public transparency dashboards

Category 8

Consulting & Procurement Support

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  • Technology assessments
  • Website assessments
  • Digital service reviews
  • Vendor selection support
  • RFP response support
  • Scope of work writing
  • Project planning
  • Technical recommendations
  • System documentation
  • Staff training
  • Digital strategy
  • Website modernization planning
  • Department workflow audits
  • Cost-saving technology recommendations

Not sure which service you need?

Send us a quick description and we will recommend the right starting point.